main-logo
Existing Client

PRIVACY POLICY

Your trust matters to us. Please read this page carefully.

1. A GENTLE BEGINNING

At InnerDialogue (“we,” “us,” or “our”), we understand that the information you share with us is not just data – it is your story, your inner world, your vulnerability.

This Privacy Policy is designed to clearly and compassionately explain how your information is collected, used, protected, and respected when you engage with our offerings  including coaching sessions, workshops, courses, website interactions, and communication (collectively, the “Services”).

By using our Services, you agree to the practices outlined below.

2. INFORMATION WE COLLECT

2.1 Information You Choose to Share

We collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number (including WhatsApp contact)
  • Billing and payment details
  • Any information shared through forms, emails, messages, or sessions

2.2 Sensitive Personal Information

Due to the nature of InnerDialogue’s work, you may share deeply personal and emotional experiences, including:

  • Parenting challenges
  • Relationship dynamics
  • Emotional patterns and triggers
  • Personal history and lived experiences

We hold this information with deep respect, confidentiality, and care.

2.3 Automatically Collected Information

When you interact with our website or platforms, we may collect:

  • IP address
  • Device and browser type
  • Pages visited and time spent
  • Cookies and usage data

3. HOW YOUR INFORMATION IS USED

We use your information to:

We do not sell, rent, or trade your personal data.

4. CONFIDENTIALITY & SAFE SPACE COMMITMENT

InnerDialogue is not a clinical therapy service. However, we uphold a strong ethical commitment to confidentiality.

Everything shared within sessions is treated as private, except in the following situations:

This work is built on trust. We honor that deeply.

5. TOOLS & THIRD-PARTY SERVICES

To run our services smoothly, we may use trusted third-party platforms, including:

These providers may process limited data necessary for their function and are expected to maintain appropriate security and confidentiality standards.

We are not responsible for the privacy practices of these third-party platforms, and we encourage you to review their policies.

6. DATA STORAGE & SECURITY

We take reasonable and appropriate measures to protect your information using:

However, no digital system is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

We retain your information only for as long as necessary to:

7. YOUR RIGHTS (INCLUDING INDIA DPDP ACT, 2023)

If you are based in India, your rights align with the Digital Personal Data Protection (DPDP) Act, 2023.

You have the right to:

To exercise these rights, contact us using the details below.

8. COOKIES & TRACKING

We may use cookies and similar technologies to improve your browsing experience.

You may choose to disable cookies through your browser settings. Please note that this may impact certain functionalities of the website.

9. CHILDREN’S PRIVACY

Our Services are intended for parents and adults.

We do not knowingly collect personal data directly from children. Any information about children shared within sessions is provided by parents/guardians voluntarily and is treated with sensitivity and confidentiality.

10. INTERNATIONAL USERS

If you access our Services from outside India, your data may be processed in India or in locations where our service providers operate.

By using our Services, you consent to this transfer.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

The updated version will always be indicated by the “Last Updated” date.

12. CONTACT

If you have any questions, requests, or concerns, you can reach us at:

InnerDialogue
Email: info@innerdialogue.in
Website: www.innerdialogue.in

13. DISCLAIMER

InnerDialogue offers coaching, guidance, and educational support.

This is not a substitute for therapy, medical advice, or psychiatric care. If you are experiencing severe distress or mental health concerns, we encourage you to seek support from a licensed mental health professional.

14. DIGITAL COMMUNICATION CONSENT

By sharing your contact details, you consent to being contacted via:

You may opt out at any time by notifying us.

15. YOUR INNER SAFETY MATTERS

Beyond legal language, we want to say this clearly:

Your stories are held with care.
Your process is respected.
Your pace is honored.

This work is not just about information – it is about trust.
And we are committed to protecting that trust in every way we can.

 

Effective Date: 19/04/2026